Kingston · Jamaica
Built in Jamaica,
for the people who show up.
Tapticks is the ticketing platform we wished existed when we were running the door at a sound system in 2023. Wallet-native, no resale, settled next-day in JMD or USD, and built by a team that actually goes to the shows.
Right now
A team of 23, across Kingston, MoBay, Brooklyn.
Our mission
Put the door
back in the hands
of the venue.
Ticketing in the Caribbean has been a quiet disaster for twenty years. Foreign platforms that don't take JMD. Fees that double the face value at checkout. Scalper bots dressed up as "official resale". Venues waiting six weeks for settlement on a show they already ran.
We built Tapticks because the people running music, sport, theatre, and culture in Jamaica deserve tools that respect their margins, their fans, and their calendars. Local-first. Wallet-native. Settled in the currency you actually pay your staff in. No surprise fees. No resale. No excuses when something breaks at the gate.
What we believe
Four ideas that
shape every release.
Pinned above every desk in the office. Read before every roadmap meeting. If a feature contradicts one of these, it doesn't ship.
- VAL / 0101
Fans first, every time
No resale marketplace, no surge pricing, no scalper-friendly tricks. The price the venue sets is the price the fan pays.
- VAL / 0202
Local before global
We built Tapticks in Kingston, for Kingston — then Mandeville, MoBay, Ochi, Negril. Jamaica gets the best version of the product, first.
- VAL / 0303
Boring rails, beautiful product
Settlement on time. Scans in 250ms. Refunds that actually refund. The unglamorous parts get the most engineering love.
- VAL / 0404
Earnest, not loud
We don't promise the moon. We ship things that work, write down what they cost, and answer the phone when something breaks.
How we got here
Three years,
one country,
no shortcuts.
We grew slowly on purpose. Every new venue meant we'd already answered the door call at the last one.
- 2023
First scan at a sound system in Half-Way Tree
Two laptops, one barcode reader, and a promise we'd never charge a fan a $7 'convenience fee'.
- 2024
Wallet-native from day one
Every order ships an Apple Wallet and Google Wallet pass. Live updates for gate changes, set times, and section swaps.
- 2025
Sumfest, Catherine Hall, end-to-end
We ran the country's biggest reggae festival on Tapticks rails. 99.97% scan uptime, next-day settlement to a Jamaican bank.
- 2026
320+ venues, 8.4k events a year
From a 60-cap rum bar in Treasure Beach to the National Stadium. Same checkout, same wallet, same support team.
Who builds it
Engineers, designers,
and door staff.
Twenty-three people across Kingston, Montego Bay, and Brooklyn. Half of us have run a door at a real show. The other half are learning. Every engineer does at least one Sumfest shift a year.
Come build with us
We're hiring across
engineering, design, and partnerships.
If you'd rather build the thing than write a deck about building the thing, we'd love to hear from you.